Effective Date: March 3, 2026
Last Updated: March 3, 2026

1. Introduction

TruTransit Solutions LLC (“TruTransit Solutions,” “Company,” “we,” “us,” or “our”) is committed to protecting your privacy and maintaining the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website
• Submit inquiries through our website or landing pages
• Engage our software development, IT consulting, mobile application, or website development services
• Communicate with us via phone, SMS, email, or other channels
• Use applications, platforms, or systems developed or managed by us

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

We may collect personal information including:

• Full name
• Email address
• Phone number
• Company name
• Project details and service requirements
• Billing and payment information
• Communication preferences
• Any information voluntarily submitted via forms, email, SMS, or phone

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Cookies and similar tracking technologies

C. Information from Third-Party Platforms

If you contact us through third-party lead platforms (such as Bark or similar services), we may receive:

• Your name
• Contact information
• Service request details
• Inquiry metadata

This information is subject to the privacy policies of the respective platforms.

3. How We Use Your Information

We use your information to:

• Respond to inquiries
• Provide proposals and quotations
• Deliver software, mobile app, and website development services
• Provide technical support
• Communicate regarding active or potential projects
• Send transactional communications
• Improve website functionality and performance
• Analyze marketing effectiveness
• Comply with legal and regulatory obligations

We do not sell personal information.

4. SMS Communication & Consent

TruTransit Solutions LLC may communicate with individuals via SMS for purposes including:

• Responding to service inquiries
• Scheduling consultations
• Providing project updates
• Follow-up communication
• Customer support

Consent to Receive SMS Messages

By providing your phone number through our website forms, paid advertising landing pages, third-party inquiry platforms, or during a phone conversation, you consent to receive SMS messages from TruTransit Solutions LLC related to your inquiry or requested services.

• Message frequency may vary.
• Message and data rates may apply.
• You may opt out at any time by replying STOP.
• You may request assistance by replying HELP.

We do not send bulk unsolicited marketing messages and do not purchase phone number lists for SMS outreach.

5. Cookies and Tracking Technologies

We may use:

• Cookies
• Web beacons
• Analytics tools
• Advertising pixels

These technologies help us:

• Understand user behavior
• Improve website functionality
• Measure marketing campaign performance

You may disable cookies through your browser settings.

6. Sharing of Information

TruTransit Solutions LLC does not sell, rent, or trade personal information to third parties for marketing or promotional purposes.

We may share information only in the following circumstances:

• With trusted service providers assisting in business operations (hosting providers, CRM systems, analytics platforms, payment processors)
• With employees or contractors involved in delivering contracted services
• When required by law, regulation, subpoena, or legal process
• To protect the rights, property, or safety of TruTransit Solutions LLC or others

Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

SMS opt-in data and consent are used solely for communication between TruTransit Solutions LLC and the individual who provided consent.

7. Data Security

We implement reasonable technical and organizational safeguards to protect personal information, including:

• Secure hosting environments
• Access controls
• Encryption where appropriate
• Restricted internal access to sensitive data

However, no method of internet transmission is 100% secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

9. Client Project Data & Confidentiality

For clients engaging us in software development, mobile application development, website development, or IT consulting:

• Clients retain ownership of their proprietary business data.
• We access client systems only as necessary to perform contracted services.
• We maintain confidentiality of all client information under applicable agreements.

10. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in jurisdictions where our service providers operate.

By using our services, you consent to such transfers.

11. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to your personal data
• Correction of inaccurate information
• Deletion of personal data
• Withdrawal of consent
• Objection to certain processing activities

To exercise these rights, contact us at:

contact@trutransitsolutions.com

12. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of any revisions.

15. Contact Information

If you have questions about this Privacy Policy, please contact:

TruTransit Solutions LLC
351 S Dominion Dr Wooddale, IL, 30191
contact@trutransitsolutions.com
(773) 312-7772
Website: https://trutransitsolutions.com